Part 1 Secretary Routine文秘办公 Unit 1 Letter Fax and Telegram信件、传真和电报 Unit 2 File Keeping文件归档 Unit 3 Computer Operation电脑操作 Unit 4 Handling Complaints处理投诉 Unit 5 Arranging a Meeting and Taking Minutes安排会议及会议记录 Unit 6 Advertise for Staff招聘员工 Unit 7 Receiving Visitors接待来访客人 Unit 8 Making Introductions引见介绍 Unit 9 Seeing off送别客人 Unit 10 Arranging aBusiness Trip安排商务旅行 Part 2 TelephoneCallsforOffice办公室电话 Unit 1 Booking Flight Tickets预订机票 Unit 2 Consultation咨询 Unit 3 Calling Shopping电话购物 Unit 4 Confirming anAppointment确认预约 Unit 5 Customer Survey客户调查 Unit 6 Making Announcements通知 Unit 7 Restaurant Reservation餐厅订位 Unit 8 Talking about Business业务洽谈 Unit 9 Receiving a Personal Call Instead代接私人电话 Unit 10 Roam Reservation酒店预订 Part 3 Daily Communications日常交际 Unit 1 Visiting Colleagues拜访同事 Unit 2 Going to a Party参加聚会 Unit 3 Sightseeing观光 Unit 4 Consolation安慰 Unit 5 Dinner宴请一 Unit 6 Present Giving赠送礼品 Unit 7 Taking Leave告辞 Unit 8 Helping Each Other同事互助 Unit9 Giving Suggestions提建议 Unit 10 Giving One'S Opinion谈看法 Part 4 Pastime娱乐休闲 Unit 1 Have a Relaxing Vacation过一个愉快的假期 Unit 2 Accompanying Someone陪人 Unit 3 Films and TV Programs影视 Unit 4 Music Fans音乐狂人 Unit 5 Gynmasium Exercise休闲健身 Unit 6 Campmg and Outings野营与野餐 Unit 7 At the Bar酒吧畅饮 Unit 8 At the Parties派对狂欢 Unit 9 Ball Sports球赛 Unit 10 Books and Periodicals书刊 Part 5 Have a Chatin Office办公室闲谈 Unit 1 The Weather天气状况 Unit 2 Interests and Hobbies兴趣爱好 Unit 3 Work Pressure工作压力 Unit4 Talking aboutthe Boss and Colleagues谈对老板和同事的印象 Unit 5 About Ideals and Hope聊理想希望 Unit 6 Money Management and Investment理财投资 Unit 7 About Country and Language聊国家语言 Unit 8 Talking about Beauty and Cosmetics谈美容打扮 Unit 9 Talking about Environment聊环境” Unit 10 Talking about Family聊家庭