Unit 1 Form and Structure of A Business Letter Unit 2 Enquiries & Replies Unit 3 Quotations, Firm Offers & Counter Offers Unit 4 Orders & Acknowledgements Unit 5 Terms of Payment Unit 6 Packing Unit 7 Transport Unit 8 Insurance Unit 9 Complaint, Claim & Settlement Unit 10 Agency Unit 11 Compensation Trade, Processing & Assembling Trade Unit 12 Joint Venture & Tender Unit 13 Case Study Unit 14 International Business Contract APPENDIXES 参考文献