实用铁路服务英语 Contents Project 1 Station Service Task 1 Railway Station Task 2 Ticket Office Task 3 Waiting Room Task 4 Ticket Entrance Task 5 Exit of the Station Project 2 The Work Of Train Service Task Passenger Train Type and Equipment Task 2 Welcoming PassengersAboard Task 3 Service in the Car Task 4 The Dinner Car Service Task 5 Pre-arrival Services Project 3 Other Services Task 1 Special and Emergency Service Task 2 Handing Passengers Complaints Task 3 Daily Expressions