Part 1 Reception 前台接待 Unit 1 Tour Services 旅游服务 Unit 2 Mail Services 信件接收 Unit 3 Airline Ticket Agent 机票代理 Unit 4 Room Reservations 客房预订 Unit 5 Welcoming Guests 接待顾客 Unit 6 Depositing Luggage 存放行李 Unit 7 Hotel Check-in 入住宾馆 Unit 8 Currency Exchange 兑换货币 Unit 9 Customer Complaints 顾客投诉 Unit 10 Hotel Checkout 结账离开 Part 2 Room Services 客房话题 Unit 1 Entering the Gusesroom 进入客房 Unit 2 Laundry Services 洗衣服务 Unit 3 Room Services 客房送餐 Unit 4 Wake-up Call Services 唤醒服务 Unit 5 Telephone Services 接打电话 Unit 6 Housekeeping 房间清理 Unit 7 Medical Services 医疗服务 Unit 8 Repair Services 客户维修 Unit 9 Newpaper Subscription 订阅报纸 Unit 10 Other Services 其他服务 Part 3 Dining Etiquette 用餐礼节 Unit 1 Booking a Table 餐厅预订 Unit 2 Seating Guests 安排就座 Unit 3 Banquet and Confernce Services 宴会和会议服务 Unit 4 Dish Recommendation 菜肴推荐 Unit 5 Having Chinese Food 吃中餐 Unit 6 Having Western Food 吃西餐 Unit 7 Dessert 饭后甜点 Unit 8 At the Bar 酒吧服务 Unit 9 Guests' Complanints 顾客投诉 Unit 10 Paying the Bill 付账 Part 4 Entertainment 娱乐在线 Unit 1 Enjoying the Music 欣赏音乐 Unit 2 Salon Hairdressers 美发沙龙 Unit 3 In the Gym 在健身房 Unit 4 At the Dancing Hall 在舞厅 Unit 5 Watching the Match 看比赛 Unit 6 Watching TV 看电视 Unit 7 Playing Chess 下棋 Unit 8 At KTV 在KTV Unit 9 A Birthday Party 生日聚会 Unit 10 Chatting 闲聊 Part 5 Shopping 酒店购物 Unit 1 Buying Jewelry 买珠宝 Unit 2 Buying Clothing 买服装 Unit 3 Buying Shoes and Hats 买鞋帽 Unit 4 Buying Watches and Clocks 买钟表 Unit 5 Buying Stationery 买文具用品 Unit 6 Buying Sporting Goods 买体育用品 Unit 7 Buying Home Appliances 买家电 Unit 8 Buying Drugs 买药品 Unit 9 Buying Cosmetics 买化妆品 Unit 10 Buying Food 买食品
