Review the concepts 1. A piece of writing that will be read not for pleasure, but in order to help a reader do something. 功能性文件是为了协助读者、而非为了娱乐写成的文章。 2. They read for information, not pleasure, and they often look for conclusions or recommendations. 读者阅读商业写作是为了得到资讯，不是为了娱乐；他们想立刻就看到最后的建议或结论。 3. Because readers skim when reading functional documents. Making information stand out visually will help readers find it when they are skimming. 因为读者阅读功能性文件时，通常采用略读的方式，因此清楚呈现资讯将能帮助读者。 4. By using headers with numbers and/or different size fonts; also, by using bulleted or numbered lists within paragraphs. 以编号或不同字型大小标示标题，另外在段落中使用项目符号与数字编号辅助。 5. When the information you are giving should remain in sequence. 如果资讯中的内容具有前后关系则使用数字编号。
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