Part One Practical Operations商务实务 Unit 1 Business Reception 商务接待1 Unit 2 Inquiry 询盘7 Unit 3 Offer 报盘13 Unit 4 Counteroffer 还盘19 Unit 5 Discussing the Price 讨论价格26 Unit 6 Order 订购32 Unit 7 Payment Terms 付款方式37 Unit 8 Discount 折扣43 Unit 9 Signing a Contract 签订合同49 Unit 10 Delivery 交货55 Unit 11 Packaging 包装60 Unit 12 Shipment 装运66 Unit 13 Commodity Inspection 商品检验72 Unit 14 Complaint 投诉79 Unit 15 Claims 索赔84 Unit 16 After Sale Services 售后服务90 Unit 17 Technology Transfer 技术转让95 Unit 18 Compensation Trade 补偿贸易101
Part Two Deriving Sectors of Business商务衍生 Unit 1 Comminssion 佣金110 Unit 2 Insurance 保险115 Unit 3 Registering a Trademark 商标注册121 Unit 4 Patent 专利127 Unit 5 Promoting Samples 产品推介132 Unit 6 Sole Agent 独家代理138 Unit 7 Business Negotiation 商务谈判144 Unit 8 Introduce Products 产品介绍150 Unit 9 Bid and Tender 招标和投标155 Unit 10 Banking Facilities 银行业务161 Unit 11 Market Research 市场调查167 Unit 12 Advertising 广告173 Unit 13 Joint Venture 合资178 Part Three Business Exchange商务往来
Unit 1 Visiting Clients 商务往来186 Unit 2 Establishing Business Re?鄄 lations 建立业务关系190 Unit 3 Visiting Factory 参观工厂196 Unit 4 At a Trade Fair 在商品交易会上201
Unit 5 Meeting 会议208 Part Four BusinessServices商务服务 Unit 1 Business Travel 商务旅行216 Unit 2 At the Hotel 在酒店222 Unit 3 Business Dinner 商务会餐227 Unit 4 Making a Phone Call 打电话231 Unit 5 Job Interview 面试236 Unit 6 Congratulations and Wishes 祝贺与祝愿241 Unit 7 E?鄄commerce 电子商务245 Unit 8 Business Letter 商务信函252
