Chapter 1 The Dimensions of Advertising Chapter 2 History of Advertising Chapter 3 The Scope of Advertising Chapter 4 Analyzing the Communication Process Chapter 5 Buying Decision Process Chapter 6 Research: Gathering Information for Advertising Planning Chapter 7 Creativity and Advertising Chapter 8 Art and Copy Chapter 9 Producing Ads for Print, Electronic, and Digital Media Chapter 10 Media Characteristics Chapter 11 The Internet and Interactive Media. Chapter 12 Media Planning Chapter 13 Sales Promotion Chapter 14 Public Relations Chapter 15 Personal Selling Chapter 16 Support Media, P-O-P Advertising, and Event Sponsorship