General Knowledge of Business English Correspondence商务英语函电基础知识
第一单元商务英语函电简介
Unit 1Introduction to Business English Correspondence
Part ⅠFunctions of Business English Correspondence
Part ⅡStructural Parts and Styles of Business English Correspondence
Part ⅢEssential Qualities of Business English Correspondence
第二单元电子邮件写作
Unit 2Email Writing
Part ⅠBrief Introduction of Electronic Commerce & Email
Part ⅡBusiness Email Writing
Trade Preparation交易准备
第三单元建立贸易关系
Unit 3Establishing Business Relations
Part ⅠChannels to Find New Customers
Part ⅡLetters for Establishing Business Relations
第四单元资信调查
Unit 4Status Enquiry
Part ⅠChannels to Make Status Enquiries
Part ⅡStatus Enquiry Letters & Replies
Trade Consultation交易磋商
第五单元询价与回复
Unit 5Enquiry and Reply
Part ⅠIntroduction to Enquiry
Part ⅡEnquiry & Replies
第六单元促销
Unit 6Sales Promotion
Part ⅠBrief Introduction
Part ⅡSales Promotion Letters
第七单元报价、报盘与还盘
Unit 7Quotation,Offers and Counteroffers
Part ⅠBrief Introduction
Part ⅡQuotations,Offers & Counteroffers and Sample Letters
第八单元订单、接受和回绝
Unit 8Order,Acceptance or Refusal
Part ⅠBrief Introduction
Part ⅡOrders,Acceptance & Refusals and Sample Letters
Contract Signing合同订立
第九单元售货确认书及购货合同
Unit 9Sales Confirmation and Purchase Contract
Part ⅠBrief Introduction
Part ⅡSales Confirmation & Purchase Contract and Specimens
Fulfillment & Management of a Contract合同执行及后期管理
第十单元支付
Unit 10Terms of Payment
Part ⅠBrief Introduction
Part ⅡTerms of Payment & Specimen Letters
第十一单元包装
Unit 11Packing
Part ⅠBrief Introduction
Part ⅡPacking and Sample Letters
第十二单元保险
Unit 12Insurance
Part ⅠBrief Introduction
Part ⅡInsurance and Sample Letters
第十三单元运输
Unit 13Shipment
Part ⅠBrief Introduction
Part ⅡShipment and Sample Letters
第十四单元投诉、索赔与理赔
Unit 14Complaint,Claim and Settlement
Part ⅠBrief Introduction
Part ⅡComplaint,Claim & Settlement and Sample Letters
第十五单元代理
Unit 15Agency
Part ⅠBrief Introduction
Part ⅡAgency Letters & Samples
Supplementary Knowledge拓展知识
附录Ⅰ销售合同(Sales Contracts)
附录Ⅱ商务报告撰写(Business Report Writing)