Unit1 Greeting and Parting 1、 Dialogues 2、 Text Checkpiont Exercises Situations Unit2 Telephone 1、 Dialogues 2、 Text Checkpiont Exercises Situations Unit3 Manners 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit4 The Fookservice Industry 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit5 The Housekeeping Department 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit6 Quality of The Products 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit7 Quantity of Goods 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit8 Clothes Make The Man 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit9 Supermarkets 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit10 International Trade 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit11 The Gredit Gard Economy 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit12 Business Letters 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Unit13 Business Advertisement 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Unit14 Office Automation 1、 Dialogues 2、 Text 3、 Language Study Checkpiont Exercises Situations Key to The Exercises A List of Reference Books